Returns & Exchanges

At Tommy Gun's, we want you to be completely satisfied with your grooming essentials, which is why we offer a 30-day return policy on most unopened and unused beauty products. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution or exchange.

1

Verify Eligibility

Ensure your items are in their original, unopened packaging and within the 30-day purchase window to qualify for a full refund.

2

Request a Return

Log into your account portal to select the items you wish to return and generate your unique Return Authorization Number.

3

Package and Ship

Securely pack your products with the original packing slip and use our prepaid shipping label to send the parcel back to our distribution center.

4

Receive Refund

Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing